Terms and Conditions
These Terms and Conditions describe the rules that govern access to and use of Paradise Play. They explain the relationship between us and our users, set out account responsibilities, outline how promotions and payments work, and describe basic dispute and update procedures. By using the site you agree to follow these rules; if you do not accept them, please do not register or play.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Provide true name, contact and verification information when requested, and notify us immediately if you suspect unauthorised access. One account per person, household and device is permitted - multiple accounts may lead to suspension and forfeiture of funds. Do not share account credentials or use another person’s account.
Eligibility requirements
To register you must meet our minimum eligibility criteria. You must be the legal age for online gambling in your jurisdiction - the platform requires players to confirm they are 18 or older. Certain countries and territories are restricted; access and available services may vary by location. We may require identification and proof of address before allowing deposits, play or withdrawals.
Acceptable platform use
Use the platform lawfully and in good faith. Prohibited activity includes fraud, collusion, the use of bots or unauthorised software, chargeback abuse, and bypassing geo-restrictions with VPNs or proxies. Attempting to manipulate games, bonuses or transactions will result in account action, including suspension, confiscation of winnings and permanent closure in serious cases.
General bonus and promotion rules
Promotions require a qualifying deposit and are subject to specific terms. Welcome bonus wagering for bonus funds and free spins winnings is 40x the combined deposit and bonus or 40x the free spin winnings unless otherwise stated. Game contribution to wagering varies - slots normally count 100%, blackjack 10% and roulette and other table games 5% unless the promotion specifies different rates. Bonuses are typically non-sticky and subject to maximum bet and eligible-game restrictions - check the full promotion terms before opting in. Misuse of bonuses may lead to bonus cancellation and withheld withdrawals.
Deposits and withdrawals
We offer a range of payment methods, including traditional and cryptocurrency options. Minimum deposit amounts commonly start around $10 and withdrawal limits per transaction are communicated at cashier. Crypto deposits and withdrawals are often processed fastest, while bank transfers may take longer to reach your account. All withdrawals are subject to verification checks - you may be asked for ID, proof of address and proof of payment method. Verification can add processing time; failure to supply requested documents may delay or cancel payout requests.
Dispute resolution
If you have a query or complaint, contact [email protected] so we can review the issue. We aim to respond promptly and resolve routine matters by the support team. If a resolution is not reached via support, we will provide information on further escalation steps. Where applicable, you may be required to cooperate with investigations and provide documentation to support your claim.
Updates to Terms and Conditions
We may update these Terms and Conditions from time to time. Material changes will be posted on the site and, where appropriate, notified to registered users by email. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you do not accept the changes you should stop using the service and close your account.